One of the biggest difference between trixbox Pro and other business phone systems is the granular control of group and user permissions that is available. Using the Groups module, you can grant access to specific system features and control to specific people and/or groups of people. Although this is one of the most powerful features of trixbox Pro, it is often one of the least understood or used features. In this video we show you how to use the Groups feature to manage user permissions within your systems.
Tags: IP PBX, trixbox pro, VoIP Education, VoIP Software, VoIP Systems
With mobile workforces, field reps, and other types of people not always being in the office, and the ability of a system like trixbox Pro to route calls easily, many people wanted more flexibility in how calls could be routed to them either at their extension, multiple extensions, or to their cell phone. After taking many ideas into consideration Fonality added the FindMe feature to trixbox Pro. The trixbox Pro implementation of a follow-me type of system is one of the most advanced of any system available. In this video we walk you through setting up the FindMe system and what all of the different available options are for.
Tags: IP PBX, trixbox, trixbox pro, VoIP Education, VoIP Software, VoIP Systems
In this video we show you the resource management tools and alerting functions in trixbox Pro. With the alerting and notifications system built into trixbox Pro, you can receive email alerts often before things become critical. This is an extremely valuable tool for being proactive in monitoring you or your client’s trixbox Pro systems. With the resource tools you can see real-time system statistics as well as historical graphs going back 30 days.
Tags: IP PBX, trixbox, trixbox pro, VoIP Education, VoIP Software, VoIP Systems
In this week’s “trixbox Tuesday” we take an in-depth look at the different options available in the trixbox Pro AutoAnswer system. The AutoAnswer system is also referred to as the IVR system or the Digital Receptionist, it is where you manage how calls are handled when they come in and how they are routed through the system.
Tags: IP PBX, trixbox, trixbox pro, VoIP Education, VoIP Software, VoIP Systems
While not officially supported by trixbox Pro, you can still easily configure Yealink IP Phones with Fonality’s trixbox Pro IP PBX system. First you need to create a phone device in trixbox Pro, assign the device to an extension, and then manually configure the phone. In this video, Kerry walks you through the complete process from beginning to end to show how easy it is to get the Yealink IP Phones working with trixbox Pro.
Tags: IP PBX, IP Phone, IP Phones, trixbox, trixbox pro, VoIP, VoIP Education, VoIP Hardware, VoIP Phones, VoIP Systems
One of the more overlooked aspects of an IP PBX installation is the design of the call flow and IVR menus. In this first of a two part tutorial we discuss some best practices for call flow design and look at how to use some of the features of trixbox Pro.
During this video we will [...]
Tags: IP PBX, trixbox, trixbox pro, VoIP Education, VoIP Software, VoIP Systems
While the Valcom paging and intercom devices can not be auto-provisioned with trixbox Pro, they are not hard to set up at all, you just need to know the steps that you need to go through in order to get them to work properly. In this tutorial we walk through the creation of the extension [...]
Tags: trixbox, trixbox pro, Valcom, VoIP Education, VoIP Hardware, VoIP Phones, VoIP Software, VoIP Systems
Welcome to the latest evolution in Open Source communications. The technology that drives trixbox® Pro has been derived from Fonality’s commercial IP-PBX solution which is already deployed to thousands of business sites. This means it is market proven.
Tags: Asterisk, IP PBX, trixbox, trixbox pro, VoIP Software, VoIP Systems
While Cisco does not support using the 79xx series of phones on third-party IP PBX platforms such as Asterisk/trixbox, it is possible to get them to work with a little effort. If you do not have the SIP firmware for the phones, this will be your biggest hurdle as the only way to get it [...]
Tags: Aastra, Asterisk, Firmware, IP Phone, IP Phones, SIP Phone, trixbox, trixbox CE, trixbox pro, VoIP Education, VoIP Hardware
Fonality, the makers of trixbox Pro / PBXtra and trixbox CE, the open source PBX platform have named Dean Mansfield as the new CEO. Founding CEO, Chris Lyman will remain as Chairman of the Board. What impact this will have on Fonality is too early to tell but Dean’s background and experience seems to play [...]
Tags: Fonality, pbxtra, trixbox, trixbox CE, trixbox pro, unbound, VoIP News
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