Online StoreITEXPO Miami 2010 Show Highlights
Another trade show is in the history books and while there was supposed to be a lot of 4G talk and the hopes of some new technologies, what was really there was more of an evolution of existing products and some new players that look like they may have found a spot to play in. Some of these things may not be new to you but the following is a list of the things that caught my eye. Some products we already carry and the rest are ones we are going to take a serious look at.
3CX - http://3cx.com
3CX is certainly making its mark in the IP PBX space with their Windows-based IP PBX product. With the Windows market being so vast, 3CX has a leg up on the competition by offering a product that works extremely well in a windows environment. At the show, 3CX was showing off the release of the own softphone with a distinctive ’smartphone’ look and feel to it.
Sangoma – http://sangoma.com
Sangoma was front and center with their line of TDM cards and recent releases of their Netborder Express software which allows virtually any IP PBX platform to work with their interface cards by creating a SIP trunk that the PBX can talk to while the Netborder Express software interacts directly with the interface card.
Rockbochs - http://rockbochs.com
RockBochs was at the show showing their new FaxxBochs FAX solution as well as demoing an upcoming tiny appliance with integrated FXO and FXS ports.
snom – http://snom.com
Long known for their line of IP phones, snom had a new paging interface at the show. Addressable like a regular SIP extension, the PA unit connects to analog speakers or to an existing analog paging system to allow for simple integration.
Valcom – http://valcom.com
Long a leader in the analog paging and intercom space, Valcom has jumped into the IP market with a complete line of paging and intercom devices. Unlike competitors, the Valcom products are managed via a software package that allows you to do some interesting things with the products, like create virtual paging zones. With their experience in the telephony market, they are sure to be a dominant force in the IP PBX market as well.
Xorcom - http://xorcom.com
Xorcom is certainly leading the way in hot failover solutions for Asterisk. Their new systems have very simplified systems allowing for complete PBX failover including all telephony devices including analog and IP devices. If you need a simple, reliable, and effective failover solution, be sure and check out the products from Xorcom and see how they will work for you.
Trisys – http://trisys.com
Trisys is not a name that comes to mind when I think about call recording. However, their client list is very impressive and their product is certainly making major headway into the recording and account markets. Since call recording is very important in some businesses, this is certainly one to check out if you have recording or accounting needs.
Presence - http://presenceco.com
Call Center solutions were in full force this year but what was different this year were several solutions that allowed you to add very high-end call center features into your existing PBX via a hosted platform for the call center agents. This can be very cost effective versus some PBX systems that require you to purchase call center features for the entire organization even if only a few people need those features.
TsLinkNet - http://www.red-fone.com
TsLinkNet is a software package that runs under Linux that creates a SIP interface to Redfone foneBRIDGE PRI interfaces. Using this software and a small Linux box, you can easily use the Redfone devices with any IP PBX platform. This really can expand the availability of Redfone products onto non-Asterisk platforms.
SolusOne - http://solusone.com
Another entrant in the hosted call center features group with additional features for outbound campaigns and predictive dialers. Like Presence, SolusOne can work with your existing IP PBX platform to provide call center features to a specific group of employees within your company.
SwitchVox 4.5 – http://digium.com
Digium continues to improve on the SwitchVox product with the release of version 4.5. The new release features some pretty cool updates like improved user profiles, SNMP support for improved, real-time monitoring, multiple language support, and phone feature packs that provide enhanced user functionality directly from the phone device itself.
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