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3CX Phone System Service Pack 1 Now Available
One thing that most people really appreciate about 3CX is the constant stream of improvements, enhancements, and new features. With version 9 out just a few weeks ago, 3CX has already released a significant service pack full of bug fixes and product enhancements. Continue reading for the complete list of changes and instructions on how [...]
Configuring the Yealink VP-2009 with 3CX
The Yealink VP-2009 is one of a new class of small-to-medium business video phones and works quite well with most all of the modern IP PBX systems that are available. In this tutorial we will show exactly how to get it to work smoothly with 3CX.
Configuring a Grandstream GXV3140 with 3CX
The Grandstream GXV3140 is a really nice video phone for the desktop and works quite nicely with 3CX. However, there are a few small things you need to watch for when setting it up and this video tutorial will walk you through the process.
Do you really need multiple extensions on one phone?
A common request we see a lot is people asking how to add a second extension to a single phone. Usually the goal is to have an assistant be able to monitor and answer calls for their boss, a single person answering the calls for multiple companies, or for two people who share the same [...]
3CX August Reseller Webinar Recording
Did you miss out on the August 3CX Reseller Webinar? If you did you missed a great meeting talking about all the new stuff in 3CX version 9, we answered a ton of technical questions, and dug into a lot of people’s questions. The first tuesday of every month we hold this meeting to go over new features, changes, technical information, sales techniques, and much more so be sure and tune in every month to make sure you are up to speed on all the changes with 3CX and are ready to go out and sell it.
Using the AutoAnswer Scheduler in trixbox Pro
trixbox Pro has the ability to branch between different menus based on time conditions. These time conditions can be a single event or a recurring weekly schedule. Using the schedules allows you to automatically switch to a different greeting when the business is closed for the evening or for a holiday. The prevents callings from waiting in queues for an agent when the company is closed. In this video we show you how to setup the schedules and some ways to create menus to use the schedules.
Are Businesses Ready For Video?
We have had video conferencing for over a decade but it has never really caught on in the small business market for a number of reasons. One of the biggest drawbacks has been cost, as video conferencing systems have generally run thousands of dollars for each endpoint, have been complicated to setup and configure, and [...]
trixbox Pro Q&A Webinar Recording
If you weren’t able to make it to the trixbox Q&A Webinar then here is your chance to view it on your own schedule. During the webinar we answered questions about specific phones, questions about virtual machines, questions about licensing and support and much much more. We also learned about some of the new features of the upcoming version 5 releases that is due out within about a month. Some of these changes include a new user-based architecture, improvements to HUD, as well as new reporting and alerting tools. Be sure and check it all out and get caught up on all of the latest information about Fonality’s trixbox Pro.
Setting up the 3CX Softphone for Android
We can’t get enough of our Android phones here at 888VoipStore, in fact most of us just got the latest batch of phones from our carriers such as the Droid X for those on Verizon and the Samsung Vibrant (a Galaxy S phone) for myself on T-Mobile. While our old Blackberry’s did great on [...]
Managing Group Permissions Within trixbox Pro
One of the biggest difference between trixbox Pro and other business phone systems is the granular control of group and user permissions that is available. Using the Groups module, you can grant access to specific system features and control to specific people and/or groups of people. Although this is one of the most powerful features of trixbox Pro, it is often one of the least understood or used features. In this video we show you how to use the Groups feature to manage user permissions within your systems.
